Features
Everything Sahay does. All of it, in one place.
The short version: Sahay captures every conversation your business has, and its AI sells with your team. This page is the long version.
The whole loop
One platform, end to end
Sahay is an all-in-one AI sales platform for Indian teams. It captures every WhatsApp message, phone call and website enquiry; its AI answers them, calls new leads back and qualifies them in Hindi, English or Hinglish; every conversation is recorded, transcribed and analysed; and the CRM and the next follow-up update themselves. One system, not four vendors stitched together.
- 01
Capture
WhatsApp, phone calls from your reps’ own SIMs, website enquiries and IndiaMART leads land on one contact record.
- 02
Answer & qualify
The AI replies in about two seconds, calls new enquiries back, and asks the qualifying questions before your team picks up.
- 03
Understand
Every call and chat is transcribed and analysed: sentiment, objections, buying signals, lead score, action items.
- 04
Act
The CRM updates itself and the next step is booked — a WhatsApp message, a follow-up call, or a warm handoff to a rep.
Two things people often conflate. The AI calling agent is Sahay phoning your leads itself. Call analytics is Sahay recording and analysing the calls your own reps make. Most teams run both, and the same brain sits underneath: a human call and an AI call land in the same record and trigger the same follow-up.
AI calling agent
The AI that actually calls.
Every voice-AI product starts a call knowing nothing. Sahay's agent is born inside the system that already read every WhatsApp message and heard every previous call — so it calls like it knows the customer, because it does.
- Instant callback — a new enquiry gets a phone call in seconds, while the lead is still on your website
- Natural Hinglish — Hindi, English and the mix your customers actually speak
- Qualify and hand over — first questions asked, quote shared on WhatsApp, hot leads passed to your team with the full history
- Follow-up calls, never forgotten — promised callbacks and old-lead revivals dialled on time
Sahay AI · speaking
“Namaste Suresh ji, aapne 5KW solar inverter ke baare mein enquiry ki thi?”
WhatsApp agent
Replies at 11 PM. In their language.
Most enquiries come after your team has gone home. Sahay's WhatsApp agent answers in about two seconds, shares the catalogue, asks the qualifying questions — and everything lands against the contact, not in one rep's phone.
- Two-second replies — every enquiry answered before the customer opens a competitor’s chat
- Any language — Hindi, Tamil, Bengali, English — matched to the customer automatically
- Sells, not just chats — catalogues sent, quotes shared, calls booked from inside the conversation
- Logged forever — when a rep leaves, the conversations stay with the business
+91 98XXX 47291
new enquiry · 11:04 PM
Unified inbox
One lead. One history.
A customer who messages on WhatsApp, then rings, then fills your website form is one person — but in most stacks they become three records in three tools. Sahay lands every channel on one timeline.
- Every channel, one timeline — WhatsApp, calls, website and AI actions in order, on one screen
- Nothing depends on memory — no rep has to remember to log anything — capture is automatic
- Context follows the lead — whoever picks up next — human or AI — sees the whole story
Rajesh Kumar
One lead · every channel · one history
Mon 9:12 PM
“Bulk price?” — AI replied, catalogue sent
Tue 11:00 AM
Call · 6 min — “decide by Friday” · recorded
Tue 4:30 PM
Website: downloaded brochure
Wed 10:00 AM
AI follow-up call · quote confirmed
Call analytics · your team, covered
Zero manual entry. Full visibility.
Your reps keep calling from their own phones and SIMs — no virtual numbers, no new dialler. Sahay records, transcribes and summarises every sales call, then does the paperwork nobody was doing.
- SIM-based recording — works with the phones your team already carries
- Promises auto-extracted — “quote by Friday” becomes a queued follow-up the moment the call ends
- Misses auto-flagged — the follow-up that didn’t happen surfaces itself in a daily manager summary
- Searchable history — “what did we agree with Rajesh?” takes ten seconds, not a phone call
Priya · call with Rajesh
from her own SIM · 14:32 · 4 min · recorded
“…theek hai, main Friday tak quote bhej doongi, phir aap decide kar lena…”
Promise auto-extracted
Send quote · Friday
QueuedThe CRM underneath
A pipeline that fills itself.
All of the above lands in an integrated CRM — staged, scored and scheduled from real conversations, not from whatever a rep remembered to type in on Friday evening.
- Pipeline & lead scoring — stages and scores driven by actual calls and chats
- One follow-up queue — every open promise, assigned to a rep or to the AI, with context attached
- Built for the field — the Android app puts calls, leads and follow-ups in your reps’ pockets
Pipeline · this month
14
New
8
Qualified
5
Quote sent
3
Won
Follow-up queue
- Rajesh · quoteFri 10 AM · Priya
- Anita · demo confirmWed 4 PM · AI agent
- Suresh · revival callThu 11 AM · AI agent
Integrations
Feeds from everywhere you sell.
Sahay doesn't ask you to abandon what already works. Lead sources sync in automatically, and if you're keeping your existing CRM, Sahay syncs both ways instead of duplicating it.
- Lead sources — IndiaMART buy-leads and website enquiries arrive de-duplicated, scored and routed
- Existing CRMs — two-way sync with Zoho, Kylas, HubSpot and LeadSquared — most customers eventually drop them, but you don’t have to
- Webhooks & API — anything else your stack does, wired in
IndiaMART
Buy-leads auto-sync
WhatsApp Business API
Official channel
Zoho CRM
Two-way sync
Kylas
Two-way sync
HubSpot
Two-way sync
LeadSquared
Two-way sync
Website widget
Chat + lead capture
Android app
Calls from the field
Webhooks & API
Anything else
Fourteen days of all of it. No card.
Set up in about ten minutes — or WhatsApp us and we’ll do it with you on a call.