WhatsApp AI Chatbot — Sahay | Automated Customer Support on WhatsApp
WHATSAPP AI CHATBOT

AI Customer Support, Right on WhatsApp

Meet your customers where they already are. Sahay's WhatsApp AI Chatbot delivers instant, accurate answers from your knowledge base — 24 hours a day, 7 days a week, in any language.

2B+ WhatsApp Users
98% Message Open Rate
24/7 AI Availability
1 Shared KB
WhatsApp AI in action
HOW IT WORKS

Three Steps. Zero Friction.

From incoming message to instant resolution — your AI handles it all.

1

Customer Sends Message

A customer sends a WhatsApp message to your business number with their question or request.

2
🤖

AI Reads & Searches KB

Sahay's AI instantly reads the message, searches your knowledge base, and crafts the perfect response.

3

Instant Accurate Reply

The customer receives a precise, helpful reply in seconds — in their preferred language.

KEY FEATURES

Everything You Need on WhatsApp

Powerful AI features purpose-built for customer support on the world's most popular messaging platform.

📲

WhatsApp Business Integration

Connect your WhatsApp Business number in minutes. The AI takes over — handling incoming messages, routing queries, and delivering instant support.

📚

Shared Knowledge Base

Same knowledge base as your website chatbot. Update once, and it's reflected everywhere — website and WhatsApp, always in sync.

🤝

Human Handoff

When the AI detects complex queries, it seamlessly escalates to a human agent with full conversation context — no lost threads.

🌐

Multi-Language Support

Respond in your customer's preferred language automatically. Hindi, English, Tamil, or any language — the AI adapts effortlessly.

🎯

Smart Escalation

When the AI isn't confident, it gracefully collects the customer's name, email, and query details — so your team can follow up fast.

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Conversation Analytics

Track total conversations, resolution rates, common topics, and customer satisfaction trends — all from a single dashboard.

WHY WHATSAPP

The Channel Your Customers Prefer

WhatsApp isn't just another channel — it's the channel. Especially in India, where it's the default way people communicate.

98%

Message Open Rate

WhatsApp messages get seen. Nearly every message is opened and read, making it the most effective customer communication channel.

vs. 20% for email
500M+

Users in India

India is mobile-first, and WhatsApp is the default app. Your customers are already here — meet them where they spend their time.

0 min

Wait Time

No hold music, no ticket queues. Customers get instant AI-powered replies the moment they send a message — any time of day.

FLEXIBLE PRICING

Plans Tailored to Your Business

Get the WhatsApp AI Chatbot at a price that works for you. Fill out a quick form and we'll send you a custom quote.

Get Custom Quote

Meet Your Customers
Where They Already Are

Stop making customers hunt for support. Sahay's WhatsApp AI Chatbot puts instant, intelligent answers right in their favourite app.

Start Free Trial →