Your Customers Message on WhatsApp. Now AI Replies Instantly.
Sahay’s WhatsApp AI Chatbot answers customer queries from your knowledge base — 24/7, in any language, on the app they already use every day.
WhatsApp AI in action
WhatsApp Isn’t Just an App in India
It’s how business happens. If you’re not answering on WhatsApp, your competitor is.
Message Open Rate
Nearly every WhatsApp message is opened and read. The most effective customer channel, period.
vs. 20% for emailUsers in India
India is mobile-first, and WhatsApp is the default app. Your customers are already here.
Wait Time
No hold music, no ticket queues. Customers get instant AI replies the moment they message.
Three Steps. Zero Friction.
From incoming message to instant resolution — your AI handles it all.
Connect your WhatsApp Business number
Link your existing WhatsApp Business number to Sahay. Quick setup, no downtime.
AI reads your knowledge base
Same knowledge base as your website chatbot. Update once, both channels stay in sync.
Customers get instant replies
AI responds from your knowledge base in seconds — in Hindi, English, or any language.
Everything You Need on WhatsApp
Powerful AI features purpose-built for customer support on India’s favorite messaging app.
WhatsApp Business Integration
Connect your WhatsApp Business number in minutes. The AI takes over — handling incoming messages, routing queries, delivering instant support.
Shared Knowledge Base
Same knowledge base as your website chatbot. Update once, reflected on both channels instantly — always in sync.
Human Handoff
AI detects complex queries and seamlessly escalates to a human agent with full conversation context. No lost threads.
Multi-Language Support
Respond in your customer’s preferred language automatically. Hindi, English, Tamil, Telugu, Marathi — the AI adapts.
Smart Escalation
When the AI isn’t confident, it gracefully collects name, email, and query details so your team can follow up fast.
Conversation Analytics
Track total conversations, resolution rates, common topics, and satisfaction trends — all from your dashboard.
From WhatsApp Lead to Closed Deal
WhatsApp captures the lead. The CRM takes it from there. One unified pipeline.
Customer messages on WhatsApp
AI answers their query instantly
→Lead flows into CRM
Profile auto-created with context
→Sales rep calls the lead
Call transcribed & analyzed by AI
→AI drafts follow-up
Contextual message, optimal timing
Get the full pipeline with Sahay One — CRM + Website Chatbot + WhatsApp Chatbot, all connected.
Learn about Sahay One →Meet Your Customers Where They Already Are
Stop making customers hunt for support. Put instant, intelligent answers right in their favourite app.
No credit card required • Free trial included • Cancel anytime